PRIVACY

Last updated: September 2026
SHUGOSHA respects your privacy. For privacy-related enquiries, please contact hello@shugo-sha.com.

Information We Collect & how we use it

When you place an order or contact us, we may collect your name, contact details, billing and shipping address and order information.
We use this information only to process and deliver your order, provide customer service, manage returns or refunds, fulfil personalised orders and meet our legal and accounting obligations.
Payment information is processed securely by our payment providers. We do not store your complete payment card details.

sharing your information

We do not sell your personal information.
Where necessary to fulfil your order and operate our store, information may be shared with service providers such as Shopify, payment processors and delivery providers, or where required by law.

Cookies, retention & security

We use essential cookies required for the operation, security and checkout functionality of our website.
Optional cookies may be used only where applicable and, where required, with your consent.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, tax and accounting requirements.
We take appropriate measures to protect your personal information.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at hello@shugo-sha.com.